Our mission is to redefine the boundaries of conversational AI to enhance the customer experience, even in the most challenging and noisy environments. We are dedicated to delivering solutions that not only elevate service quality but also drive substantial cost savings for quick-service restaurants (QSRs). With CallThru, you can expect a seamless interaction that prioritizes customer satisfaction while optimizing operational efficiency.
Ours is a story driven by a passion for AI voice technology and a profound love for the restaurant industry, leading to the development of a sophisticated conversational AI solution that automates the order-taking process with human-like interaction.The result is EZRA AI, a conversational AI system that harnesses advanced natural language processing and precise voice recognition. We have paved the way for restaurants to enhance their operations by optimizing order taking, accurately capturing customer requests, increasing upsell opportunities, reducing wait times, and lowering labor costs. With EZRA AI’s innovative voice technology, we’ve created a solution that truly deserves the title of "employee of the month."
Founded by Jeffrey Morin in March 2017, Kanekt 365 began its journey by providing call center services tailored for the pizza industry. Partnering with Modood Ahmed, President of Tribe Consulting BPO, which has offices in Pakistan, Dubai, and USA, they gained invaluable insights from their collaboration. This knowledge ultimately led them to the inception of EZRA AI.
In 2019, Jeffrey sought to integrate conversational AI into their services but quickly discovered that few providers met the necessary standards, and even fewer had undergone rigorous testing. After extensive research, Jeffrey and Modood identified Voix as the superior solution. The three founders of Voix brought years of experience from industry giants like Tesla, Google, and Amazon (AWS Division), particularly from their AI divisions.
To their surprise, Jeffrey learned that Voix was available for acquisition. Following several strategic planning sessions with Modood and GurPreet Tuteja, the founder of Voix, they made a compelling offer. On August 2, 2022, Jeffrey and Modood successfully acquired Voix and rebranded the company as EZRA AI Technologies Inc. CallThru will be controlled through EZRA AI.
While the future remains uncertain in the rapidly evolving tech landscape, one thing is clear: with Preet’s exceptionally innovative mindset, EZRA AI will be at the forefront of testing and implementing the latest technologies as they emerge. And if a solution doesn’t exist yet, Preet’s team will create and refine it! We pride ourselves on being that innovative.
